Krunal Chahwala, Brand CEO, PizzaExpress, is a seasoned executive with extensive experience
in the Quick Service Restaurants (QSR), cinemas, and retail industries space.
Krunal as CEO for PizzaExpress looks after brand growth, verticals, innovation, performance
and expansion.
An alumnus of Institute of Management Technology (IMT), Ghaziabad, Krunal has done an
Executive Program in Strategic Management from IIM, Kashipur. PGPM in Digital Marketing and
Sales from IMT, Ghaziabad, and has a Bachelor of Arts degree.
He is known for fostering a top-tier culture of customer and brand experience. Krunal, is a
strategic thinker, who has mastered the art of harnessing technology and data for optimal
business outcomes. His hallmark is promoting innovation and accountability by utilizing data
analysis for strategic decision-making and market insights.
He excels in assembling and guiding teams towards achieving operational excellence. He is an
expert at building and mentoring high-performing teams as he also optimizes sales and
operational costs alongside. He formulates and executes sales plans, focusing on exceeding
annual operating goals.
Having demonstrated success in enhancing organizational efficiency and spearheading
strategic endeavors, he is proficient in enhancing cross-functional collaboration and
implementing adaptable processes. He has successfully led over 300 restaurants, with over
Rs. 1000 cr in revenue, and teams to drive best in class and consistent restaurant
operations, business development, market expansion, financial and business planning.
