INNOVATING IN TO NEW MARKETS

When restaurant concepts pursue rapid growth, they often struggle to maintain the culture and brand experience that drove their early success. Find out how several premier restaurant chains use e-learning to ensure their unique culture is carried through to each new location. Discover the impact that technology-based talent development can have on guest experience, and how it helps segment leaders deliver on their brand promise each and every day.

Time: 1:00 - 1:45

• Balancing skills and ownership as a franchisee
• Why foreign brands are keen on sharing franchisee opportunity when extending beyond geographical boundaries
• How to create a win-win situation for both franchisee and franchisor?
• The new Future of mall gastronomy